Custom Made Orthotic NYC

Jeff Rich is one of the special people that is a rare find. He is incredibly knowledgable about anatomy and body motion--and various shoe and boot options etc, and better/more effective at guiding me on my feet issues than a top orthopedist I consulted. I wish i had found him earlier, but glad I found him now. I went to see if orthodics might help, but got a LOT more than a great pair of othodics.

Very simple, straightforward professional service from very experienced and informed practitioner. Never a wait, always efficient and results have been fantastic. There are other, some highly-promoted orthopedic practices but this is the real deal.

Individualized help for congenital or acquired feet stability challenges, improving discomfort and pain in feet, knees, hips, back. Flexibility to develop orthotics per type of shoe is great. My pain and discomfort symptoms are gone. Not taking insurance is tough, yes.

I twisted my ankle in October of 2024, in my birthday! I ended up tearing my tendon and the specialist I went to see recommended surgery, and it frightened me. He also recommended Jeff Rich and thank God he did. After 4 months of suffering and wearing a brace I was made a custom pair of orthotics and it changed my life. I immediately started walking without a brace, my posture improved and I felt normal again. It also seems to be strengthening my ankle so hopefully will keep the surgeons knife away! (I also have neuroma and the orthotics help dramatically!)

My orthotics from my podiatrist were hurting my feet for several years. I found US Orthotics online and went to Jeff who made orthotics for me that have me enjoying walking and exercising once again. I went from feeling that I was walking on cinder blocks to walking on cushions. Jeff is highly skilled and a delight to deal with. The process went very smoothly and I feel that I got excellent value for my money.

Jeff Rich of US Orthotic Center is a magician and a genius when it comes to solving foot pain. I saw a foot doctor who said I needed surgery that required six months of recovery. I went to a second doctor who said I did not need surgery that I needed to see Jeff Rich. At the time I could not take a step without excruciating pain in the pad of my left foot. Jeff made me an orthotic and helped me, through a series of follow up visits until voila! I feel great. Sometimes I have to remind myself that I could not walk even a block. Jeff does not only know feet and how to fix them. He also knows people. At each visit he would adjust and readjust and adjust again. I would say goodbye and walk out the door. But as soon as I was at the elevator I would sheepishly head back. “No problem,” he’d say each time. And, he’d take the orthotic into his back room and be back minutes later with the adjustment. I went to another person who makes orthotics at the same time I began with Jeff. It took her a month to get the first try. I took it home and went back because it wasn’t right. “No problem,” she said, “leave it here I will have it back to you in a couple of weeks.” A couple of weeks?!! This went on and on. Initially with Jeff, I felt 80% relief for this very difficult problem. We both agreed that 80% was good enough. The other orthotics maker kept saying 80% was not good enough. She needed 100%. Well, six months later, her orthotics are in my drawer waiting to be thrown out next time I am inspired to clean out my drawers. And, with Jeff’s 80% orthotic my foot was able to heal over time and I am now at 100% I even had Jeff make me second pair to leave in my bike shoes. Jeff Rich as US Orthotics is the best!!

I’ve been going to Dr. Rich for years, and I could not recommend him enough for people needing orthotics. A true, true expert in the craft. Don’t waste your time with the Hangar Clinic or any of the cookie cutter orthotics places. I’ve wasted enough money buying a half dozen useless orthotics from various clinics and podiatrists. Dr. Rich is one of two orthotists I’ve found who are true savants in the field (and the other is in Colorado). The problem with the other places is that, at the Hangar Clinic and similar and at podiatrists’ offices, they merely fit you for the orthotic by having you step in a box of moldable foam. Then, they send off the molds to their factory, where they make the orthotics, and send them back to the office. At the clinic, the orthotist then makes minor adjustments. However, Dr. Rich makes the orthotics all himself in his office. This ensures he has much more control about the fit and details. Everything is done by him, and he has complete control over the outcome. The other issue is that at these other clinics, they often make a harder orthotic, which they have a limited ability to adjust after it’s manufactured, and which may also be painful due to having no give. Dr. Rich’s orthotics are made of a softer material that he can easily adjust in whatever way is needed and which provides more comfort. Again, I can’t recommend him enough. Don’t waste your money elsewhere — Dr. Rich is simply the best.

Great service and expertly crafted custom orthotics which are comfortable and have provided helpful support